Highlights: This module addresses the need to track information for luxury suites (A separate module is available for event specific suite rentals). Details about the suite, key contacts and cost share partners can be maintained. Reports by suite can be generated to summarize information for other areas involved in suite operations. References to independent suite coordinators can also be maintained to facilitate communication and administration through these intermediaries.

Capabilities:

• Complete details about suite holder contacts and interaction can be tracked and shared with all supporting areas

• Issue logging by suite allows actions to be delegated to support areas for action using workgroup scheduling

• Print, fax and e-mail communication can be readily sent to primary suite contacts or to cost share partners as required

• Personal information (i.e. birthdays, family details, etc.) can be tracked for each suite contact as required

• Customized document templates facilitate follow-up letters and agreements with data merged from the database

Key Benefits: Day-to-day suite management is facilitated through a centralized point to track all information accessible by those who need the information (i.e. catering, maintenance, etc.). Special requests, complaints, etc. by suite can be tracked and follow-up actions delegated as necessary to involve the appropriate areas. Personalized and tailored mass written communication provides a consistent way to update suite holders on special events, etc.