Highlights: Information from both charity and donation request perspectives can be tracked. Interaction with organizations is logged and can be summarized by time frame, event, type of donation, etc. A summary of activity and funds raised can be generated through a series of available reports.

• Participation in charity events can be tracked by attendee including specific details of the event such as money raised, tickets purchased, etc.
• Groups of past charity event attendees can be created to encourage repeat participation and cross promote other events
• Donation requests by organization can be tracked and include details of each request
• Fulfillment of donations is automated through template letters, bar code scanning to track shipping and/or ticket numbers
• Scheduling of player appearances can be handled through a workgroup calendar allowing all those involved to know availability and be involved in the scheduling process; a monthly calendar is generated for each player detailing their scheduled appearances

Key Benefits: A centralized database of individuals and organizations allows the Community Relations department to get a better handle on interaction, requests and contributions received. Automation streamlines fulfillment activities, simplifies the tracking and reporting process as well as the management player appearances.